Frequently Asked Questions

Most Asked - Merchant FAQs

How would my customer pay using Aadhar wallet?

a) Let your customers know that you accept payments through Aadhar wallet b) A customer, who is a registered Aadhar wallet user, can send money to your Aadhar wallet using the ‘Send Money’ tab. PS: If a customer is not a registered Aadhar wallet user, he/she will have to first Sign-up with Aadhar wallet.

Is there a limit to receiving payments in my Aadhar wallet?

You can accept payments up to Rs. 10,000 per month in your non-KYC Aadhar wallet account. After the limit exceeds, the payments will automatically start flowing into your linked Bank account. You can also upgrade to a full KYC Wallet with Rs. 100K monthly limit.

Is registering for Aadhar wallet free?

It's absolutely free! You need not spend a penny to become an Aadhar wallet user. Also, there are no extra charges for adding money to the wallet, wallet to wallet money transfer or shopping at a merchant site.

How would my customer pay using Aadhar wallet?

a) Let your customers know that you accept payments through Aadhar wallet b) A customer, who is a registered Aadhar wallet user, can send money to your Aadhar wallet using the ‘Send Money’ tab. PS: If a customer is not a registered Aadhar wallet user, he/she will have to first Sign-up with Aadhar wallet.

Is there a limit to receiving payments in my Aadhar wallet?

You can accept payments up to Rs. 10,000 per month in your non-KYC Aadhar wallet account. After the limit exceeds, the payments will automatically start flowing into your linked Bank account. You can also upgrade to a full KYC Wallet with Rs. 100K monthly limit.

Is registering for Aadhar wallet free?

It's absolutely free! You need not spend a penny to become an Aadhar wallet user. Also, there are no extra charges for adding money to the wallet, wallet to wallet money transfer or shopping at a merchant site.

How do I protect my Aadhar wallet account?

DO NOT SHARE your Aadhar wallet Password with anyone. Still if you feel, your Aadhar wallet password has been compromised at any time,

What if I my mobile phone get lost/stolen?

Don't worry! No one will be able to access your Aadhar wallet without entering the Aadhar wallet password. That's why we recommend that you DO NOT STORE YOUR Aadhar wallet PASSWORD ANYWHERE ON YOUR PHONE.

How can I check my Aadhar wallet 'Balance'?

In app, just to the left of your Aadhar wallet account, your wallet balance is shown. On website, your wallet balance will be shown upon login.

Is there forfeiture of my wallet balance?

Your money is safe with us! However, if you do not use your wallet balance for six months, it will be forfeited. However, we will inform you about this over an SMS in accordance with the prevailing regulatory framework, amended from time to time.

How would my customer pay using Aadhar wallet?

a) Let your customers know that you accept payments through Aadhar wallet b) A customer, who is a registered Aadhar wallet user, can send money to your Aadhar wallet using the ‘Send Money’ tab. PS: If a customer is not a registered Aadhar wallet user, he/she will have to first Sign-up with Aadhar wallet.

Is there a limit to receiving payments in my Aadhar wallet?

You can accept payments up to Rs. 10,000 per month in your non-KYC Aadhar wallet account. After the limit exceeds, the payments will automatically start flowing into your linked Bank account. You can also upgrade to a full KYC Wallet with Rs. 100K monthly limit.

Is registering for Aadhar wallet free?

It's absolutely free! You need not spend a penny to become an Aadhar wallet user. Also, there are no extra charges for adding money to the wallet, wallet to wallet money transfer or shopping at a merchant site.

How do I protect my Aadhar wallet account?

DO NOT SHARE your Aadhar wallet Password with anyone. Still if you feel, your Aadhar wallet password has been compromised at any time,

What if I my mobile phone get lost/stolen?

Don't worry! No one will be able to access your Aadhar wallet without entering the Aadhar wallet password. That's why we recommend that you DO NOT STORE YOUR Aadhar wallet PASSWORD ANYWHERE ON YOUR PHONE.

How can I check my Aadhar wallet 'Balance'?

In app, just to the left of your Aadhar wallet account, your wallet balance is shown. On website, your wallet balance will be shown upon login.

Is there forfeiture of my wallet balance?

Your money is safe with us! However, if you do not use your wallet balance for six months, it will be forfeited. However, we will inform you about this over an SMS in accordance with the prevailing regulatory framework, amended from time to time.

How would my customer pay using Aadhar wallet?

a) Let your customers know that you accept payments through Aadhar wallet b) A customer, who is a registered Aadhar wallet user, can send money to your Aadhar wallet using the ‘Send Money’ tab. PS: If a customer is not a registered Aadhar wallet user, he/she will have to first Sign-up with Aadhar wallet.

Is there a limit to receiving payments in my Aadhar wallet?

You can accept payments up to Rs. 10,000 per month in your non-KYC Aadhar wallet account. After the limit exceeds, the payments will automatically start flowing into your linked Bank account. You can also upgrade to a full KYC Wallet with Rs. 100K monthly limit.

Is registering for Aadhar wallet free?

It's absolutely free! You need not spend a penny to become an Aadhar wallet user. Also, there are no extra charges for adding money to the wallet, wallet to wallet money transfer or shopping at a merchant site.
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